Delivery
All UK orders shipped 24hr tracked.
All international orders shipped tracked & SIgned, please allow 8-14 days.
I do not have control over Any local taxes or duties incurred on the arival of international orders. these are the responsibility of the customer.
Pieces in stock are dispatched within 2-3 working days following receipt of payment. If you are purchasing a made-to-order item, please allow up to 2 weeks for making and dispatch.
Tracking Number provided in dispatch email.
Returns & Refunds
As a small business owner and the sole creator of these pieces, I can only accept refunds or replacements if a piece does not reach you or is damaged on arrival. This must be arranged within 30 days of purchase.
Please do not hesitate to contact me if this is the case. The issue will be assessed and a refund processed where applicable.
If an item is damaged in the post, please take photographs. IN this instance, free postage will be provided to return the item to my workshop.
I care about my work and pride myself on quality craftsmanship, so if you have any issues i do genuinely want to hear from you.